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1.
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Dimensional selling by
Edition: 1
Material type: ; Format:
print
; Literary form:
Not fiction
Publication details: chicago McGraw-hill 2005
Availability: Items available for loan: KAU Central Library, Thrissur (1)Call number: 658.85 VIC/DI
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2.
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Seven power strategies for building customer loyalty by
Material type: ; Format:
print
; Literary form:
Not fiction
Publication details: San francisco Amacom 2001
Availability: Items available for loan: KAU Central Library, Thrissur (1)Call number: 658.4012 PAU/SE
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3.
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E-banking concepts and implementation by
Material type:
Publication details: New Delhi Savera Publishing House 2011
Availability: Items available for loan: KAU Central Library, Thrissur (2)Call number: 332.1 TUS/EB, ..
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4.
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Know your banking-I: basics of banking
Material type:
Publication details: Mumbai Indian Institute of Banking and Finance 2015 ; New Delhi Indian Institute of Banking and Finance 2015
Availability: Items available for loan: KAU Central Library, Thrissur (3)Call number: 332.1 IND/BA, ..
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5.
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Customer service and banking codes and standards
Edition: 2
Material type:
Publication details: New Delhi Taxmann Publications 2017 ; Mumbai Indian Institute of Banking & Finance 2017
Availability: Items available for loan: KAU Central Library, Thrissur (1)Call number: 332.175 IND/CU
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6.
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Marketing management by
Edition: 15
Material type:
Publication details: Noida Pearson India Education Services 2016
Availability: Items available for loan: KAU Central Library, Thrissur (6)Call number: 658.8 KOT/MA, ..
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7.
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Banking law and practice in India by
Edition: 18
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi Orient Low House 1990
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 346 .082 TAN/BA
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8.
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Oxford textbook of marketing by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: Oxford Oxford University Press 2000
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 380.1 BLO/OX
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9.
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ISO 9000 : concepts, methods and implementations by
Edition: 1
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: Allahabad Wheeler Publishing 1994
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 658 .562 BAG/IS
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10.
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Customer Loyalty Programs : Trends and Experiences by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: Hyderabad The ICFAI University Press 2006
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 658.812 SHA/CU
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11.
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Bank Marketing by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English
Publication details: New Delhi Discovery Publishing House 2008
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 380.1 MIS/BA
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12.
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13.
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Retail management:a strategic approach by
Edition: 11
Material type:
Publication details: Delhi.Chennai Pearson education india pvt ltd 2011
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 658.87 BER/RE
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14.
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Marketing management by
Edition: 15,ed.
Material type:
Publication details: Delhi Pearson education pvt ltd 2018
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 658.8 KOT/MA
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15.
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Banking:theory,law and practice by
Edition: 27,rev.ed.
Material type:
Publication details: New Delhi Himalaya publishing house 2019
Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara (1)Call number: 346.082 GOR/BA
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16.
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17.
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Art of handling people by
Edition: 7
Publication details: Bombay, D. B. Taraporevala sons& co. pvt. ltd. 1963
Availability: Items available for loan: College of Agriculture, Vellayani (1)Call number: 158.2 CAS
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