00524nam a2200217Ia 4500008004100000020001800041041001200059082001000071082001100081100001900092100001900111100001100130245003700141260001400178260002400192260000900216300001500225365002500240650001400265650002700279150901s9999    xx            000 0 und d  a9789350300121  aEnglish  a380.1  bSAN/SE  aManish.s Bhatt  aSandip k Bhtt   eAuthor  aService managemant and marketing  aNew delhi  bOxford book company  c2011  a306  Pages  aRS.1695/-             aMarketing  aService management and