00343nam a2200121Ia 4500008004100000020001500041082002300056100002200079245006900101260003900170300000700209650000500216140316s9999    xx            000 0 und d  a0803948220  a808.066 65bBER/IM  aBerger,arthur asa  aImproving writing skills : memos, letters, reports and proposals  aNew DelhibSage Publicationsc1993  a81  a