00350nam a22001337a 4500003000400000020001800004082001900022100001700041245004400058250000800102260004600110300000800156650005200164OSt  a9788177082562  a658.84bGAR/MA  aGarima Gupta  aMarketing of Service Quality Dimensions  a1st  aNew DelhibNew Century Publicationsc2011  a206  aSignificance of Quality in Marketing of Service