TY  - BOOK
AU  - George, Joey F>
AU  - Hoffer, Jeffrey A.
AU  - Panigrahi, Prabin K.
AU  - Valacich, Joseph S.
TI  - Modern systems analysis and design
SN  - 9788177582970
U1  - 658.4032 
PY  - 2008///
CY  - New Delhi
PB  - Pearson Education
KW  - Structuring System Process Requirements for the Web - based customer relationship Manangement system
ER  -