TY  - BOOK
AU  - Austin, Sarah
AU  - Caffyn, Sarah
AU  - Gallagher, Maere
TI  - Continuous inprovement in action the hourney of 8 companies
SN  - 0749424362
U1  - 658.3 
PY  - 1997///
CY  - London
PB  - Kogan Page Limited
KW  - HRM
KW  - TQM
ER  -