TY  - BOOK
AU  - Connors, Roger
AU  - Hickman, Craig
AU  - Smith, Tom
TI  - OZ  principle: getting results through individual and organizational accountability 
SN  - 0735200432
U1  - 658 CON/OZ 
PY  - 1994///
CY  - London
PB  - Prentice hall of india pvt ltd
ER  -