00317nam a2200109Ia 4500008004100000020001500041082001800056245005200074260004700126300000800173700002600181161229s9999 xx 000 0 und d a8178815753 a658.83 RAD/CO aConsumer behaviour: effective measurement tools bThe ICFAI unversity pressaHyderabadc2005 a215 aRadha Krishna, G ,ed.