00314nam a2200121Ia 4500008004100000020001800041082001900059100001700078245004700095260003800142300000700180650000500187140316s9999    xx            000 0 und d  a81 7371 051 1  a658.04bTHO/EF  aThorn,Jeremy  aEffective management in the public service  aHyderabadbUniversity Pressc1997  a22  a